I’m still sitting here trying…
Yes, I preloaded my steam wallet yesterday so I could skip the card step. I happened to check the store page 2 minutes early and it was live so I sent it.
Lucky you, I’m stuck trying to get past the “yes, use my wallet credit” screen :(
It was a good plan to preload it yesterday… but plans and reality. You know.
Edit: 31 minutes later, it went in! With a warning about shipping times due to high volume of orders, but it went in.
Had the same idea but I still can’t order.
That was very smart, I’ll keep that in mind for when the next hardware drops.
Gratz!
I had money in my wallet too and got the buy button about 1 minute early, but still got stuck in the “There seems to have been an error” loop until my order went through 32 minutes later.
Yeah I check 2 min early just so I could refresh the page right at 10, and I was surprised when I saw the orders were open, after spamming the next button on payment, I was able to get mine in at 10
I did not know you could do this. I did save my credit card info yesterday, but would have done this if I knew how.
It’s the Add funds button in your steam wallet. You can add multiple of 5s
Thank you! I have always seen that, but figured it was to use a gift card.
This was bullshit, had it in my cart the minute it became available but it was impossible to checkout on mobile. All my friends on pc bought theirs on easily
I got mine in via Firefox on Android, but it definitely took some persistence.
If it makes you feel better, I was on desktop (web) (and mobile and when I was getting desperate deck, lol) and my order didn’t go through until xx:31. I think it really was just random.
That was my situation too initially. I first tried while using my Steam Deck and it kept running into errors during checkout. So I yeeted myself to my main desktop where it went through without a hitch.
Mobile always seems less stable than desktop when making purchases.
It was probably easier to spam continue in PC vs mobile. It wasn’t until I got good at hitting continue before it scrolled I got through.
I tired buying on PC but couldn’t get it to go through. Started trying on mobile, and that was where I finally got my order in.
Eyy, finally managed to get one. Right before they went out of stock.
Congrats!
I’m wondering if the “ships in 3 to 5 business days” is valid for everyone who got an order in.
Nope. Italy here: we had 3-5 days at first, a while ago it changed to 6-10. Not sure if that will change again or if we’ll go out of stock before that.
When my order went through (20 minutes after launch, Germany), it had changed to “delayed due to high order volume” (or something like that).
In the EU it switched to 6 to 10 days. Hope I can get it before it’s out of stock here as well.
Also switched to 6-10 days in the US at some point.
Payment processor can’t keep up with the demand.
I think it’s funny just how popular this thing is. How may people do you think are trying to buy it vs scalp it? 90:10? 80:20?
I don’t even think it’s that, I had preloaded wallet credit my payment was failing too.
After lots of button spamming, I eventually got my order placed.
I was unlucky. Didn’t remember the launch until it was too late. Not that it would have mattered since I was in lecture for college, but still would have been nice if I could have ordered one!
It’s 2026 and we still don’t have the technology to support server demand surges like this in a way that is appealing to implement.
When I first saw such things happen over 20 years ago, I figured it was always incompetence. Now I know it’s just reality.
Stuck on the payment screen myself. Scrolling Lenny and pressing “Pay Now” every minute or so.
This is how it was with the OG Steam Deck, too. Took me about 15 minutes of guard dogging to make sure I got one. That was a pretty stressful time, lol
There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance.
Preordering the Deck was definitely stressful knowing every little delay could push you weeks down the shipping queue. I think I also got my Deck order in right at about 15 minutes which put my shipment in one of the April waves. Is that about where yours was too?
It’s been too long ago now, but that sounds right
Haha, I’ll never forget it because of how much the community was obsessed with mapping order times down to the second with each shipping wave and trying to predict ahead. I checked all those spreadsheets and things quite often in the couple months before my shipping notification. They actually got pretty close. It’s a shame I don’t actually use the Deck more than I do.
Too late to catch the Steam Deck rush but just in time for the Steam Controller one.
Too late for the Steam Deck
Too early for Steam Machine 2
Just in time for Steam Controller 2
Nope, it’s dead Jim. It doesn’t go past entering shipping details
I will be waiting but I wish all you real people who woll use it good luck. And dont buckle to the scalpers in a few weeks: these will come back in stock in due time.
Mine just went through suddenly.
Store had been working fine for me, but the processing card step of the checkout has been broken for me.
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Snagged one with little trouble, but I was early – checked at XX:57 and the sale had gone live already, and I had put the money for it in my Steam Wallet last week as I wanted as few failure points as possible.
These things don’t usually work out for me, so I have plenty of sympathy for those who got hung-up on the ordering page or just came a bit too late. For myself, I’m quite excited and it seems like it could even be here by the end of the week!
“There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance.”
I got one! Needed to spam the checkout buttons but it eventually went through.
Aaaaaaaand Europe is gone too.
