Battlefield 6 unexpectedly removed fan-favorite game modes, such as King of the Hill, Squad Deathmatch, and Rush. This sparked anger in the community because players could no longer access modes that they’d consistently returned to in the history of the franchise. ExplorEverythingOnce, a particularly disgruntled fan, decided they’d had enough and took it up with Steam support to ask for a refund.
In the refund request, they pointed out that several modes shown as available on the Battlefield website were no longer listed on the Community Broadcast page and had been removed without notice. Despite having played Battlefield 6 for over 470 hours since launch day, the support agent agreed that it “wasn’t right” and refunded the game in its entirety, amounting to the $109.24 that they paid on launch day for Battlefield 6 Phantom Edition. ExplorEverythingOnce added a screenshot of their Steam purchase history as proof of the refund. “Battlefield Studios, you don’t get to remove the games I play and still keep my money,” the unhappy customer said triumphantly at the end of their post.
Because these claims rely on hearsay and a screenshot, there is no way to confirm how true they are. It is strange that Steam would grant this refund request, considering that Battlefield Studios made a statement about the recently vaulted game modes. Some game modes are more popular than others, which leads to inactive servers. To combat this, the devs temporarily removed game modes and put them on a weekly rotation. This decision was made to incentivize players to try different modes and increase active players to prevent dead servers.
The refund was a permanent solution to a temporary situation, and it might have just led to something much bigger. Considering that the post got a lot of impressions within a few days, other displeased players might just flood Steam support with similar refund requests — whether to return Battlefield 6 or any other game.
Why does it seem like every publication reporting on this is simping for EA?
Because they are. Marketing budgets are for controlling narratives; it’s more than just Google ads.
it is the point of the publications existence
Considering that the post got a lot of impressions within a few days, other displeased players might just flood Steam support with similar refund requests — whether to return Battlefield 6 or any other game.
Good. If you change a game after releasing it, the players should be able to get a refund if they don’t like the game.
I fail to see the problem that this article is trying to get me to worry about.
Looking back I’d love to get refunds for practically every Destiny 2 expansion considering how much they kept fucking that game up more and more with every update
That’s a terrible standard to set and not necessary for defending refunding in this case specifically.
How so?
Imagining chuds doing this every time a black character gets added in a fighting game.
Maybe this will kill games getting endless updates and live service games finally at least.
there’s room for discretion here, adding a character is almost entirely unlike removing modes.
The world is now just consumerists vs. corporations and I’m being tricked into picking a side.
I’m demanding a refund on this webforum for removing the c/dating community.
I met my wife on c/dating. Those were the days
I’m so happy for you.That’s how we do! Pure Skill!
So exactly what I said?
That’s a terrible standard to set and not necessary for defending refunding in this case specifically.
That’s adding new content to the game, not removing content already paid for.
The removed the all-white cast the game had prior.
Give me my $88, Valve.
As gross as I think that is, I still think that they should be able to.
If a game brings in a nazi as a hero, I’m pretty OK with the publisher having to give me a refund.
Asking for refunds against fascism. Mr. Cheapy Refund rises.
No matter the stuggle session. I’ll be there, with my heterdox opinions.
Little St. James could have been prevented with a Georgist land tax.
Among other things, what WokePalpatine said. Are you blissfully unaware of all the times devs made a positive or even just token change to the game and it started a culture war shitstorm of chuds attacking them, review bombing them, etc.? Now imagine them being able to demand refunds of a game they bought maybe years ago all at once, it would potentially destroy an indie studio or at least cause them a high level of hardship beyond what they already get (which is still awful and would still happen on top of this).
Dangerous to whom, corpos that arbitrarily take back stuff you already bought?
Yeah I honestly fail to see the issue here.
Steam has handed out special case refunds like this for years. It’s not even a new phenomenon.
Awful article.
Polygon has always been a shitty publication but holy shit. Fuck every person involved in writing this bullshit.
The entire staff got fired and replaced with contractors/AI recently IIRC
Lmao that explains a lot
Saw this yesterday lol
Tye bad politics is one thing.
If there’s no Zombinis she’s fucking cancelled.Edit: There is Zoombinis, fuck. Their story comes off as zionist as fuck though. Maybe that’s where she got the liberal zionist brainworms.
Oh I didn’t actually watch it, wasn’t gonna subject myself to how vidja taught her hanging out with Hilldawg was based
I remember when Polygon launched and it was being presented as the serious new site. And then it started operation and it’s just another Kotaku with slightly longer articles.
it was good for the first year or so then just kinda disappeared. It reminded me of EDGE magazine during that time which back in the day was a pretty serious mature magazine for decent videogame journalism. No idea if that mag still exists or if it’s still like that today though.
Kotaku and RPS are the only good game news sites imo.
Rock Paper Shotgun is legit the best PC gaming news site. I know of
100% rps is great (unless there is any mention of Ukraine or Russia)
I mean they are (I assume) well meaning progressive libs with everything that comes with that. Which still makes them much better than Capital G gamers mind you.
Oh yeah for sure, and it isn’t so much them as some of their reader base. I get they are trying to walk a difficult line, it’s just funny every time it comes up and the frothing gamers still get mad they aren’t 100% Slava Ukraini fash.
Is RPS the one with the Witcher Gerald bathtub on every article related to Witcher? It was very funny.
PC Gamer did that too iirc. RPS does have long running gags like that though so probably them too.
PCG is alright most times but they are cowards and disable comments on any article remotely controversial politics wise.
https://aftermath.site/ is pretty cool too afaict, I discovered it by this article https://aftermath.site/war-crime-n64-palmer-luckey-m64-modretro/ and I love the energy
The only interaction I ever had with Polygon is BDG’s Unraveled videos. Honestly forgot they were supposed to be an actual news site.
It was sold to valnet a year ago and has gotten much worse imo
We need ethics in games journalism!
Because these claims rely on hearsay and a screenshot,
motherfucker you literally relayed how he used the publisher’s own documentation of their product to argue that this was no longer the title he had paid over 100 dollars for
I assume they meant the claim that the user successfully got a 6 year post partem refund.
Yeah, I doubt it’s real because of that. With 470 hours played they’d just say “no”. I failed to get a refund for a game that I had 0 hours in that wouldn’t even launch on my PC because I waited too long after buying it.
Won’t someone think of EA’s shareholders?
Where’s the problem exactly?
I wouldn’t necessarily say problem, but the question I would ask is if Steam Support is the one doing the refunding, how does that get sent up the chain to EA? Or is that money now coming out of Steams hands? Not saying that’s how it is, I genuinely don’t know.
I imagine it’s refunded the way the split goes in the first place.
If Overwatch 2 hadn’t dropped the number and switched back to “Overwatch” I think that one might be eligible given the original game literally ceased to exist.
In 2020, Nintendo successfully got the right to refund digital preorders removed in the EU, so you’ll excuse me if I don’t care about another company having a lenient refund policy. Especially considering EA is now owned by Jared Kushner and Saudi Arabia.
