A mother whose three-year-old girl’s hair was ripped out by an electric cleaning brush says the internet giant Temu “does not care about the safety of people”.
Amy, 36, from Norwich, bought the brush online for £4 to “make life easier” with housework, but it caught in her daughter’s hair when the child took it out of the box.
She reported the item as it appeared on the shopping site to Norfolk Trading Standards, who said Temu had now removed it from sale in the UK.
A spokesperson for the Chinese-owned site told the BBC: “We are deeply concerned to hear about this incident and wish the child a full and speedy recovery.”
They added: “The safety and wellbeing of our customers are always our top priority, and our customer service team is in contact with the family to offer assistance.”
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While there is reason to blame Temu for a lot of things, including the safety of many of their products, in this specific case, I don’t really see it. If parents put boxes with potentially dangerous objects (even when they are in boxes) in areas that are in easy reach of a 3 year old, and then said child unboxes an electric gadget… They are lucky that it’s only ripped out hair.