A mother whose three-year-old girl’s hair was ripped out by an electric cleaning brush says the internet giant Temu “does not care about the safety of people”.
Amy, 36, from Norwich, bought the brush online for £4 to “make life easier” with housework, but it caught in her daughter’s hair when the child took it out of the box.
She reported the item as it appeared on the shopping site to Norfolk Trading Standards, who said Temu had now removed it from sale in the UK.
A spokesperson for the Chinese-owned site told the BBC: “We are deeply concerned to hear about this incident and wish the child a full and speedy recovery.”
They added: “The safety and wellbeing of our customers are always our top priority, and our customer service team is in contact with the family to offer assistance.”
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While she’s not wrong about Temu’s approach to consumer protections (if they can be said to have one), it’s hardly their responsibility to ensure her kid doesn’t operate tools she shouldn’t.
If her daughter had lost a hand to a powered electric saw she should have been nowhere near, would that also somehow be Black & Decker’s fault?
With that said, I do wish people would stop buying cheap products of dubious quality - regardless of who sells them.
Best take.
Hard lessons taught for the kid - mum is a dumbass, and stay away from rotary tools.
I’d agree except that clearly the parents learned nothing.
Sounds like it was light enough for a child to use, powerful enough to scrub all her hair off. Cheap. 5 stars.
So? I could come up with almost infinite things a child could activate, but definitely shouldn’t. Temu isn’t in this lady’s home and ‘good parenting’ isn’t a product they sell. This is entirely her responsibility.
Now, if we’d been taking about - I don’t know - children’s shoes full of BPA, chromium and lead, then yes - that would absolutely been on the manufacturer and partially on Temu (and I wouldn’t be at all surprised to find they sell something like that too), but…
Please link to us a similar device of higher quality made in the UK or USA.
You appear to be missing my point by a wide country mile. Also, either pay me or do your own work.
We can’t afford anything more expensive and in too many cases the quality of those more expensive things isn’t better.
Do you need an ‘electric cleaning brush’? We have this cheap, battle-tested commonly available device called a broom. It’s sometimes combined with an ergonomically shaped piece of metal or plastic called a ‘dust pan’ to great effect. Lasts practically forever, and as a bonus neither will spontaneously scalp your three year old child (or catch on fire).
I realize you weren’t necessarily talking about this particular product, but I’m trying to illustrate how no product is often times preferable to a cheap one. We got by before these things existed, somehow.
We got by in the days before smartphones existed too. And internet. And electricity. Doesn’t necessarily mean we want a return to those days.