The phone that I used for two factor authentication is dead. I have a new phone and i’m in the process of restoring everything.

Unfortunately, when it comes to pawb.social, i’m not gonna be able to disable 2FA because, to do so, i am asked for a 2FA code. Which i could get if my old phone was still working, but it isn’t.

EDIT forgot to mention: at the time i set up 2FA on this account, i was not given backup codes. The text file where i store them just says “Lemmy: they didn’t give me any”. I don’t remember what the circumstances were back then

The app i’m using is Aegis Authenticator.

I can still access this account because i never logged out of it on PC, but i’m building a new PC right now so i’ll lose the account.

I’m not asking for anyone to disable it in the backend, that would be a security issue. Not sure what to do, honestly it’s not that big a deal to delete the account and remake.

Of course it’s great that this instance has 2FA in the first place, but then this issue arises.

I searched this c/ for this topic and it looks like i’m the first to raise this.

Thanks for everything you guys do

    • BOLOID@pawb.socialOPEnglish
      5·
      8 天前

      Aegis does offer a function to back up what they call the “vault”, and i really should have done that.

      • 🧟‍♂️ Cadaver@lemmy.worldEnglish
        3·
        8 天前

        It’s too late for that now, you can start over from scratch.

        1. From now on, set up an auto backup with Aegis.

        2. If possible, synchronize it across any number of trusted devices (with tools like syncthing, …)

        3. Don’t ever get caught in this mess again

        • BOLOID@pawb.socialOPEnglish
          1·
          8 天前

          Yeah i’ve finished restoring my codes. I didn’t know Aegis had this auto backup feature, seems a bit of a security hazard, but it’s not like the FBI is after me or anything

          2 is where the trouble starts. I haven’t found a way to properly back up my phone because many (most) parts of the folder structure are not accessible to apps. I can backup the contents of the Downloads or Music folders, but that’s not where the notes app stores notes for example, nor is it where the audio recorder app stores recordings. So most of the data that i actually want backed up is inaccessible.

          Google’s backups have also failed me in this case, oddly enough.

          That’s an Android issue, and sadly the alternative mobile OSs aren’t as viable as Linux is to desktops

            • BOLOID@pawb.socialOPEnglish
              2·
              8 天前

              This is my first time hearing about this. I’ll see if this is a viable option.

              Thanks!

          • 🧟‍♂️ Cadaver@lemmy.worldEnglish
            1·
            8 天前

            I get what you mean. Can’t access anything unless you have root access. However, for Aegis, you can select a custom folder.

            But I agree that UbuntuTouch is… very unstable at this point in time.

            • BOLOID@pawb.socialOPEnglish
              1·
              8 天前

              The stability is one thing, but the list of devices you can install it on is really restrictive. Turns out all alternative mobile OSs are like this, they can’t be installed on just anything - or at least that would require technical work that they (correctly) assume the user won’t do.

              This time around i intentionally bought a phone that’s compatible with Lineage OS, but i’m scared to do it since i can’t re-install the stock Android if i fuck something up

              • 🧟‍♂️ Cadaver@lemmy.worldEnglish
                1·
                8 天前

                How come you can’t reinstall the original OS ? Is it a Xiaomi ?

                If your device is based on a Mediatek CPU, it might be possible to find firmware files that you can patch to reinitialise your device.

                • BOLOID@pawb.socialOPEnglish
                  2·
                  8 天前

                  It’s a Samsung A21s.

                  I’m gonna be honest, i don’t know that it’s imposible, i just really don’t like my odds of being able to do it from what i’ve seen of phones being very proprietary and very locked in. It’s a big thing making me scared to try LineageOS. I’m about to build a Linux PC, and it’s way easier to make that decision when i know i can always fall back onto Windows.